To whom it may concern,
Over the August Bank holiday weekend last, I had the pleasure of being a guest at a wedding held at your hotel. My husband and I stayed the night of the wedding (August 1st) at your hotel.
I was positively blown away by the friendliness and helpfulness of your staff – they were terrific in every possible way and I felt that it was worthy of an email to let you know how impressed we were. It was my first time at your hotel and it was lovely in every way – decor and ambience and the food we were served at the reception was fantastic. But, by far, our lasting impression was of your staff. They could not have been more helpful.
I had the rather unusual perspective of seeing them through completely sober eyes throughout the night (being three months pregnant!) and they remained super for the entire event.
So, a huge thank you to all your super staff who worked on the August BH Sunday – please let them know that they were appreciated and made a great wedding even more wonderful.
Deirdre & Sean O'Dwyer